CONTACTING THE MONTGOMERY WOODS UPON YOUR ARRIVAL:

• The Montgomery Woods main phone number (832.610.5515) is a cell phone that will get you in contact with our property management team. Check-ins will be coordinated via email. After you have completed your booking you will be sent instructions for check in. 
• Check-in time is 3:00PM but earlier check-in can sometimes be arranged depending on the unit.  Each unit can be specifically booked and it will depend on when the previous guest leaves and our cleaning schedules that day.
• Each Cabin has a specified maximum guest count on each unit description.  The maximums are enforced. 

RESERVATION CONDITIONS

We will not take bookings from individuals under 18 years of age.

DAMAGE:

Notice to All Guests:

Any damage to The Montgomery Woods property or compensation made to other guests will be assessed and charged accordingly to your account.  Guests are responsible for any damage they cause to any house and or property.

There is a mandatory $350 pre-authorized damage deposit for any unit.
A $50.00 charge will be added to your credit card for any rental unit or room needing excessive cleaning. The Montgomery Woods reserves the right to terminate a booked holiday if any stated rules are in violation. No refunds will be issued.

PAYMENTS & DEPOSITS

• Full payment is required at the time you make your reservation.  Please refer to the cancellation policy for refunds if you need to cancel within the allotted time period.  All cancellation requests must be via email to welcome@themontgomerywoods.com 
• Payments must be made by credit card.
• Cash, cheques or e-transfers are not permitted for accommodation payments. 
• Reservations for group bookings:For accommodations guests book just like any booking.  We can work with you to make sure a block booking is done with a period of time to get all the booking done.

CANCELLATIONS

• There will be no refund for anyone being evicted.
• There will be no refund for days lost through early departure or late arrival.
• No refund will be given unless date changes or cancellations are received by email to welcome@themontgomerywoods.com  at least 5 days prior to the scheduled arrival date.  For group bookings at least 15 days prior to the scheduled arrival date. 

ARRIVALS & DEPARTURES

Check-in time for any unit is 3:00 pm. Early check-ins will not be permitted unless discussed and approved in advance and always at the discretion of The Montgomery Woods management. All our units are unique and specifically booked and often require a turnover prior to your arrival. You can check with us by emailing welcome@themontgomerywoods.com  prior to your arrival time to see if your unit is ready.

Check out time for all rental units/rooms is at 11:00 am. This is strictly enforced unless a late checkout is arranged and approved by  The Montgomery Woods management.

A full day’s rate will be applied to unauthorized late checkouts. Please be courteous to arriving guests and vacate your unit on time. Most of our units are unique to the booking guest and cannot be switched on arrival. Therefore, we have to be strict on check out times to prepare the unit for the arriving guest.

CHANGES AFTER CHECK-IN

We will do our best to accommodate any changes you request to your rental unit/room once you are registered. It is important to note that changes cannot be guaranteed and can only be accommodated if a suitable rental house is available. Availability may be limited and pricing may have to be adjusted depending on the unit you change to.

LATE ARRIVALS & NO-SHOWS

If you do not arrive at the resort by the time of your check out, you will be deemed a No-Show. When you are deemed a No-Show, your reservation will not be eligible for a  refund.

RENTAL SECURITY

A Rental Security Deposit is required at the time of booking in to protect The Montgomery Woods property and the enjoyment of other guests.The Montgomery Woods is a family resort, and while enjoyment is encouraged, discretion and moderation are required by all patrons to ensure that everyone has a fun, safe and enjoyable vacation. The Rental Security is held in a preauthorization pattern on your credit card during your holiday. It should never appear on your statement unless detailed in the following circumstances.

A preauthorized $200 damage & noise disturbance deposit will be processed at check-in. You are responsible to ensure that your rental is left in the same shape as when you arrived. Any damaged or lost items (i.e. remote controls, pillows, towels, dishes & cutlery) and/or noise disturbance complaints from neighbouring guests will be assessed and charged accordingly. Extra charges will be added for any rental unit needing excessive cleaning. Once the rental unit/room has been inspected and found to be in the same condition as arrival, the credit card information will be released.

SMOKING

Smoking is strictly forbidden inside all rental units/rooms. If smoking is evident in any of the rental units/rooms an automatic $250.00 smoking-related cleaning fee will be applied to your account and if it persists after the first offence, immediate eviction can be enforced.

PET POLICY

Unfortunately at this time we are not pet friendly. 

CHILDREN & YOUTH

The Montgomery Woods welcomes children of all ages. Children under the age of 12 must be accompanied by an adult at all times. Parents are responsible for the care and actions of their children at all times.  Any damages caused by children will be the sole responsibility of the adult that booked the room.

RULES & REGULATIONS

1. No additional guests except those listed on your reservation can occupy the rental unit/room.
2. Garbage must be bagged and deposited in proper facilities.
3. No excessive noise between the hours of 11:00 pm and 8:00 am. After 11:00 pm please keep voices down and turn off amplified music that can be heard outside of your unit.
4. Guest alcohol is permitted providing guests are of age and drink responsibly. Unless you have rented out 
5. Disorderly behaviour will not be tolerated at any time.
6. Firecrackers & Fireworks are strictly forbidden.
7. No BB guns or any other simulated firearms are allowed anywhere on the Resort.

Notice to all guests

Any damage to The Montgomery Woods property or compensation that is required to other guests due to noise disturbance or damage will be assessed and charged accordingly to your account. An extra charge will also be added for any home needing excessive cleaning. Once the rental unit/room has been inspected and found to be in the same condition as arrival, credit card information will be released.

**The Montgomery Woods reserves the right to terminate a booked holiday if any stated rules are in violation. No refunds will be issued.

This property is privately owned. While visiting The Montgomery Woods you are responsible for abiding by all Resort rules and regulations. Noncompliance may result in your eviction from The Montgomery Woods. Should this happen no refunds will be issued. Under no circumstances will The Montgomery Woods be liable for any loss or damage to any of our guest’s personal property, including their vehicles, jewellery, personal effects or any other valuables including currency.

ASSUMPTION OF RISKS

BE AWARE THAT ALL RECREATIONAL AREAS INVOLVE MANY INHERENT RISKS, INCLUDING—BUT NOT LIMITED TO—CHANGING WEATHER CONDITIONS, EQUIPMENT FAILURE, COLLISION WITH OBJECTS/PEOPLE OR FAILURE TO USE FACILITIES IN A SAFE AND PRUDENT MANNER—WITHIN ONE ABILITY—MAY CAUSE INJURY OR DEATH.  ALL GUESTS AND VISITORS USING “The Montgomery Woods” FACILITIES DO SO AT THEIR OWN RISK.

—

The Montgomery Woods management team.